Your privacy is important to us!

Glass and Glazing Federation uses cookies on its website which may involve the processing of personal data.

Necessary cookies are required for our website to function. We also use other cookies for marketing and statistical analysis. In some cases, data may be transferred to third parties. We won’t activate these cookies without your explicit consent, which you can give or revoke at any time.

You can configure these cookies under preferences. Please be aware that if you limit these cookies, you may not be able to use all our website’s functions. You can change this at any time by clicking on our cookie icon, which is always accessible to you.

Cookie Preferences

Here you can choose which cookies you consent to. Simply use the toggles to give or revoke consent to individual cookies, and you can change your preferences at any time.

Read our Cookie Policy

Necessary

Always enabled

These cookies are essential for the website to perform as it needs to. They keep the basic functions and important security features working properly for you, anonymously.

Functional

Functional cookies allow you to interact with the website and its content, such as sharing information on social media platforms and other third-party features.

Analytics

We use these cookies to help us understand how users are interacting with the website. They help to provide us with key metrics on how many visitors we have, bounce rate and the sources of website traffic.

Advertisements

Advertisement cookies help to provide relevant ads and marketing campaigns. These track visitors across websites and mean users can receive more customised ads.

Other

These cookies have not been classified into any of the above categories and are being analysed.

Update Cookie Preferences

  • Contact Us
APPLY TO JOINFIND A GGF MEMBER +44 (0)207 939 9100 Login
  • Technical Hub
  • Training
    • Training HUB
    • Skilled Pathways for Companies
    • Skilled Pathways for Trainees
  • HSE Hub
  • Calendar
  • Job Board
  • Groups
    • Glazing
    • Fenestration
    • Regional Groups
  • Publications
    • Case Studies
    • Technical Library
    • Glazing Consumer Leaflets
    • Video Reports
  • Why join GGF
  • Glazing News
  • Environmental Hub
    • Homes of Tomorrow
    • Energy Calculator
    • Condensation Calculator
  • Knowledge Hub
    • Windows
    • Doors
    • Conservatories
    • Home Improvement Guides
  • Case Studies
Login
  • Technical Hub
  • Training
    • Training HUB
    • Skilled Pathways for Companies
    • Skilled Pathways for Trainees
  • HSE Hub
  • Calendar
  • Job Board
  • Groups
    • Glazing
    • Fenestration
    • Regional Groups
  • Publications
    • Case Studies
    • Technical Library
    • Glazing Consumer Leaflets
    • Video Reports
  • Why join GGF
  • Glazing News
  • Environmental Hub
    • Homes of Tomorrow
    • Energy Calculator
    • Condensation Calculator
  • Knowledge Hub
    • Windows
    • Doors
    • Conservatories
    • Home Improvement Guides
  • Case Studies

Glass and Glazing Federation

Promoting the highest industry standards

Members Area

Contact

Quick Links About the GGF Join the GGF Why choose a GGF Member company?

When homeowners use a GGF Member company to carry out windows, doors or conservatory work, they are investing in professional workmanship and service of the very highest standard. Companies requiring flat glass or glazing products from a GGF Member can also be assured they are dealing with the best companies in the industry. So if you are wanting to improve your home or property, or simply need a glass and glazing product or service, why not browse our directory and contact a GGF Member Company in your area.

join the ggf banner

Our comprehensive list of member services

  • Bent/Curved Glass
  • Conservatories
  • Curtain Wall Glazing
  • Decorative Glass
  • Doors & Windows
  • Double Glazing
  • Emergency Glazing
  • Expert Witness
  • Fire Resistant Glazing
  • Float and Sheet Glass
  • Glass Repair
  • Glass Transport
  • Glazing and Glaziers
  • Glazing Components
  • Hardware
  • Independent Glass Engineer
  • Laminated Glass
  • Leaded Lights
  • Mirrors
  • Modified Glass
  • Out of Guarantee Repair Work
  • Patent Glazing
  • Patio Doors
  • Safety Glazing
  • Sealed Units
  • Secondary Glazing
  • Shop Fronts and Entrances
  • Solar Control Glass
  • Specialist Services
  • Stained Glass
  • Systems and Extruders
  • Toughened Glass
  • Window & Door
  • Window Film
Quick Links About the GGF Join the GGF Why choose a GGF Member company?
work toolsEmergency Glaziers
shopping cartGGF Shop
houseMyGlazing.com
group of peopleFind a GGF Member

Archives for April 2024

Update to GGF Rules and Articles of Association 

Members News, Membership News, News | 18.04.24

Over the past 6 months, members of the GGF Board and Senior Management Team have been working on updating the GGF Articles of Association. It has been a number of years since they have last been updated and the current version does not reflect a modern day Trade Federation such as the GGF.

As the articles are owned by GGF Members, any changes to them must be voted upon. As such, this vote will take place in person only at the GGF Spring Conference on the 2nd May. Copies of the Articles will be also made available to all those attending the conference. To book your place at the conference, please register by clicking here.

In addition, a copy of the updated Articles of Association are available to view via the below link.

Should you have any questions on the Articles, please submit them to apyndiah@ggf.org.uk by the 23rd April.

2025.03 Article of Association

0.00 KB 5 Downloads
02.05.24
Login is required to access this page
Login

Updated GGF Rules

In addition to the Articles of Association, there have also been recent updates made to the GGF Rules. A copy of the rules can again be found via the link below at all times for any GGF members to access. 

GGF-Rules-June-2024.04-1Download

Your continued membership of the GGF is your acceptance of this change of rules.

As always, thank you for your continued contribution to GGF matters. Should you have any further questions on how to get the most out of your GGF Membership, please speak to your Regional Membership Manager.

Revolutionising Our Approach to Complaint Resolution

Members News, Membership News, News | 17.04.24

In our continuous quest to elevate the standards of service and satisfaction for our Members and consumers alike, we are excited to unveil the new General Member Complaints Service. This innovative service marks a significant leap forward in our ability to address and resolve complaints swiftly, effectively, and with a personal touch that the GGF community have come to expect from us.

Why the Change?

Recent evaluations and feedback highlighted the need for a more dynamic and direct approach to handling complaints. The former email-only conciliation service, while well-intentioned, faced challenges in timeliness, engagement, and the perception of impartiality. In the GGF’s commitment to transparency and improvement, we have taken these concerns on board, leading to the development of a service that not only addresses these issues but also enhances our capacity to serve our community better.

Introducing the General Member Complaints Service

The new service is designed to streamline and expedite the complaint resolution process. By moving away from a solely email-based conciliation approach, we open the doors to more interactive, efficient, and effective communication channels. This service is not merely a replacement but a comprehensive enhancement that offers:

Direct and Immediate Support: Through dedicated phone lines and a structured email support system, members and consumers will have direct access to assistance, ensuring that concerns are addressed promptly and thoroughly.

Comprehensive Coverage: The service is equipped to handle a broad spectrum of complaints, ranging from service conduct to technical issues, offering solutions and support that are both practical and impactful.

Accountability and Transparency: In creating an environment of trust and reliability, the service ensures that members are both protected and held to the highest standards of professional conduct, with clear outcomes and resolutions.

A Strategic Shift for the Better

This transition is not just a change in how we handle complaints; it represents a strategic shift towards a more Member-focused, efficient, and effective service model. By aligning our resources with the areas where we can make the most significant impact, we reinforce our commitment to excellence, integrity and Member satisfaction.

Looking Forward

As we roll out the General Member Complaints Service, we are confident that this new approach will not only resolve issues faster, but it will also strengthen the trust and confidence Members and consumers place in us. This service is a testament to our dedication to continuous improvement, accountability, and providing unparalleled support to the GGF community.

We invite all GGF Members to embrace this new service confident in the knowledge that it is a significant step forward in our collective journey towards excellence and satisfaction. Together, we can set new standards for service and professionalism in the Glass and Glazing industry.

You are able to view the new complaints page and form by clicking here.

Recent Posts

  • Association of Composite Door Manufacturers (ACDM)
  • Missed the Webinar? Catch-up with the Latest on the Brand-New GGF Training Learning Platform
  • Download Your Employment Rights Bill Guide
  • GGF Annual Report 2024: Now Available – Join Us for the AGM
  • GGF Recycling Schemes

Recent Comments

    Archives

    • May 2025
    • April 2025
    • March 2025
    • February 2025
    • January 2025
    • November 2024
    • October 2024
    • September 2024
    • August 2024
    • May 2024
    • April 2024
    • March 2024
    • February 2024
    • January 2024
    • December 2023
    • November 2023
    • October 2023
    • September 2023
    • August 2023
    • July 2023
    • June 2023
    • May 2023

    Categories

    • Environmental Hub
    • Events
    • Glazing Tips
    • Health, Safety and Environment
    • Home Improvement Advice
    • Legislation
    • Meetings
    • Members News
    • Membership News
    • News
    • Politics
    • Recycling
    • Skilled Pathways
    • Technical News
    • Training

    Meta

    • Log in
    • Entries feed
    • Comments feed
    • WordPress.org

    About

    • Latest News
    • Events
    • Health & Safety Compliance
    • GGF Group Privacy Policy

    Homeowners

    • MyGlazing
    • Find a GGF Member
    • Energy Savings Calculator

    Groups

    • Glazing Executive Groups
    • Home Improvement Executive Groups

    GGF Members

    • Members Login
    • GGF Rules
    • Code of Conduct
    • GGF Board

    GGF

    40 Rushworth Street,
    London, SE1 0RB
    +44 (0)207 939 9100

    Copyright © 2025 GGF

    Change Location
    Find awesome listings near you!

    FOR HOMEOWNERS

    FOR TRADE