If you are experiencing problems with a window, door, conservatory or glass installation and think you need expert advice or an expert to visit your home, then contact the GGF Consultancy department as we can carry out an inspection.

The GGF is the leading industry authority and all our inspectors are recognised industry experts in their field.

Inspections are carried out to determine if the particular installation complies with the relevant British, European or International standard. Once completed, the official report will confirm to all parties the status of the product(s) that have been inspected.

When necessary the report(s) can form the basis of an expert witness statement should legal proceedings be required.

Installations will also be assessed to confirm compliance to the relevant Approved Documents (Building Regulations) and GGF Technical documents.

Areas covered by the GGF:

• Window and door installation quality
• Conservatory installation quality
• Material Quality
• Visual quality of glazing
• Insulating Glass Units with Seal Failure
• Spontaneous and other breakage types
• Inclusion Analysis
• Condensation and ventilation issues
• Sealant incompatibility
• Design calculations
• Water ingress and Drainage investigations
• Safety, security and thermal (Glass type and function analysis)

What to expect from your site inspection

A nominated Technical Officer will undertake the necessary inspections and measurements using a range of specialist glazing equipment. Depending upon the quantity of Windows, Doors and Glass, most investigations can be carried out during normal working hours. All reports are issued within two weeks of the inspection date. Unless specific chemical analysis is required which requires the services of the laboratory which can take a number of weeks and incurs an additional charge.

How to prepare for an inspection

To ensure adequate space is available, you must provide appropriate access to the site so that the installation can be inspected safely. In cases of glass fracture the fragments should be retained and ideally remain within the glazing system where possible. It may be necessary to cordon off the immediate area for safety purposes.

The GGF provides all inspection equipment required including PPE. However, this does not include access equipment i.e. Ladders, Scaffolding etc. If the site is in a compromising level or height, you must inform us prior to your visit.

Should de-glazing be required a suitably qualified individual must be provided by the client.

What to expect from your report

All reports compiled by the Glass and Glazing Federation are completely independent, fully comprehensive and impartial. The GGF is a non-profit organisation set up by our members and industry experts with precision and transparency at its focus.

In your report you will find our initial observations, recommendations, and appropriate references as evidence of our findings and images.

If required the reports can be issued in accordance with the civil procedure regulations part 35.
Image Site Inspection

How we deal with GGF Member installations?

GGF Member installations can be inspected providing the Member concerned is advised of our involvement. In these instances the GGF Conciliation service must be contacted initially at conciliation@ggf.org.uk.

Charges

GGF Site Inspections are chargeable. Costs are worked out via nature of the inspection, geographical location and testing requirements.

Services that require further testing are:

• Insulating Glass Units with Seal Failure
• Inclusion Extraction and Laboratory analysis

How does the process work?

The GGF will require a deposit payment of 50% before securing an appointment with one of our technical officers. Once the inspection is complete and the report written, we will notify you when the remaining 50% can be paid for us to release the report to you.

Please click here for full list of Terms and Conditions.

Info needed to provide quote for GGF site inspection

• Nature of fault
• Installing Company Details
• Date of Installation
• Full site address
• Any specialist access requirements

Once we receive the above information we can issue the quotation valid for 28 days with further instructions on how to proceed.