Consumer Protection

Homeowners – Consumer Protection

Are you a homeowner? See how the GGF can help

When looking for replacement windows, double glazing, Energy Efficient windows, doors or to add a conservatory to your home where do you start?

Improving your home

When looking for replacement windows, double glazing, energy efficient windows, doors or to add a conservatory to your home, where do you start?

The Glass and Glazing Federation (GGF) is here to help. We are the trade association that represents over 60% of the home improvement industry by turnover. The GGF’s opinion is also regularly sought by Government on Regulation and Consumer issues.

7 reasons why you should use a GGF Member

1. Your deposit is protected – Deposit Indemnity Scheme 
   2. All companies are vetted 
   3. Members work to the GGF Code of Good Practice & Glazing Manual 
   4. Customer Charter 
   5. FREE Conciliation Service 
   6. Conduct is monitored and regulated
   7. Your installation will comply with the Building Regulations
2. Your deposit is protected – Deposit Indemnity Scheme

Deposits placed with GGF Members are protected by the GGF’s independent Deposit Indemnity Scheme, which safeguards deposits up to £12,500 or 50% of the contract price, whichever is lower. 

See more: Free Deposit Protection

2. All companies are vetted

All our Members who supply, fit or install replacement windows, double glazing, energy efficient windows, doors and conservatories have been trading for at least three years and are vetted to ensure quality of service.

This vetting process includes making a site visit to the company’s premises, checking two years of their accounts and taking up trade and consumer references. 

See more: Why use a GGF Member Company?

3. Members work to the GGF Code of Good Practice & Glazing Manual

All our Members work to the GGF Code of Good Practice and to the Technical Standards laid out in the GGF Glazing Manual.

See more: GGF Code of Good Practice