The GGF has released its Annual Report for the year ending 31st December 2016
The GGF Annual Report 2017 highlights the Federation’s outstanding financial performance in 2016 which was significantly boosted by the sale of the GGF’s offices in London Bridge and the subsequent relocation to Rushworth St, Southwark in October 2016.
Phil Pluck, GGF Group Chief Executive, commented: “The GGF now has considerable financial stability that will allow the Federation to continue to invest in the infrastructure and resources to improve our services for the benefit of the Membership.”
The GGF’s greatly improved support for consumer facing Members is also featured within the Report. In February 2016, the GGF gained approval from the Chartered Trading Standards Institute for its Consumer Code of Practice. On the back of this approval the GGF revamped its consumer support package with increased consumer protection, an improved conciliation service to help resolves disputes between GGF Members and consumers, plus the development of the award-winning consumer advice website MyGlazing.com.
The Report also underlines an outstanding year for the GGF Technical and Marketing departments. Throughout 2016 the GGF launched or revised over one third (45) of all its Technical publications. On the Marketing and PR front, GGF brand awareness levels reached new heights of over 33 million readership across print and online media.
Phil Pluck added: “The GGF is now in its strongest ever position, but we will not rest on our laurels as there’s always room for improvement. The Federation will continue to promote the highest standards to the industry, in the political arena and to consumers.”
John Agnew, GGF President concluded, “2016 was a year of transition for the GGF, but all the changes were made in the best interests of GGF Members. The Federation is now best placed to serve Members better than ever, to ensure they cope with the many challenges ahead.”
Download the Annual Report now from GGF Publications: GGF Annual Report 2017